ENG   |   繁體   |   简体
   

OUR MISSION
　 In promoting the BOCOM Group corporate value of “Working Hard, Corporate Responsibilities and Beyond Innovation”, we strive to become a high quality general insurance platform of Bank of Communications, Co., Ltd. in Hong Kong and establish a team of professionals to provide best quality of insurance services and products through our expertise, innovation and outstanding service to our valued customers.

OUR VALUES
　 How we go about achieving our mission in terms of our day-to-day activity is very important to us, which leads us to values. A set of our own corporate values is developed to reflect our fundamental beliefs and culture.

Customer Focus
We are earnestly committed to fulfilling our customers' needs by listening, seeking input and eliciting feedback from our customers so as to ensure their satisfaction and our success.

Service Excellence
We promote professional and personal development and, foster an environment of learning and continuous improvement in pursuit of service excellence. In addition, we will adopt advanced technology that can add value to the customers and improve our performance by increasing the efficiency.

Strong Sense of Ethics
We value integrity. Our business is built on a foundation of honesty, fairness and trust. We believe that operating ethically will promote pride and, build solid and lasting relationship with our valued customers.

Teamwork Spirits
Attitude is everything. Our organization is team-oriented with highly motivated and innovative employees. We are held together by a shared core of expertise and values in order to achieve service excellence.


LOOKING FORWARD
　 Looking ahead, we will be confronting a lot of challenges in years ahead. There is an ongoing need to anticipate where the insurance industry is going and, how we can be at the forefront in pursuit of service excellence in order to satisfy our customers' needs.

With the strong client network and excellent financial strength of BOCOM Group, we will continue to develop our core insurance business in a stable and healthy manner and become a unique and professional general insurance company in Hong Kong.